Nov 16, 2021
GUEST: Chris Roy. Chris is a technology guy by day, and the founder of Doobert at night and on weekends. Doobert helps you help animals and is the only software that organizes transport, and the only foster management platform allowing you to send and receive texts with fosters. And Chris has continued to build out Doobert and recently added a new case management module.
MAIN QUESTION: How does Doobert's new Companion Case Management module improve communications with the public?
TAKEAWAYS:
- As animal organizations increasingly focus on becoming resource centers rather than primarily as repositories for animals, it is especially important that we have effective ways to manage communications with the public.
- A good tracking system is needed in order to make sure cases don’t fall through the cracks. Follow-up and trustworthiness are essential to building good community relations.
- Doobert.com has a new Companion Case Management module
specifically designed for animal organizations to help them keep
better track of public interactions and to effectively collaborate
with other organizations in the community.
- For example, you can assign tasks to specific people and even other organizations, set up automated follow-ups with people seeking help, view cases on a map, and view only tasks assigned to yourself.
- You can create a case to see how it works with a free Doobert account or request a demo for your organization through Doobert.com.
LINKS:
- Doobert.com
- Leadership recommendation: “Tips for Encouraging Teamwork in the Workplace and Getting People Out of Silos" by Humane Network (article)